Sarah Schoonmaker · Schoon Tech LLC · C2C ready
Technical delivery, production support, and AI automation, backed by 6+ years of hands-on ownership.
Schoon Tech LLC places senior, hands-on technical project management and application support inside your team on a corp-to-corp basis — Agile delivery that ships, Tier 2/3 support that holds SLAs, and Claude API-driven automation and IAM/GDPR governance built to hold up under audit.
Three areas of hands-on ownership
Each engagement draws on the same core skill set, scoped to what your team needs covered.
Technical project & delivery management
Agile/Scrum leadership for engineering initiatives that need someone who understands the systems being built, not only the schedule.
- Sprint planning, scope & roadmap execution
- Jira/Confluence administration & SLA/OLA management
- Cross-functional engineering alignment & risk mitigation
Application & production support
Hands-on ownership of live systems: Tier 2/3 incident triage, root-cause fixes, and the runbooks that bring MTTR down.
- Tier 2/3 incident lifecycle & high-volume ticket management
- Root cause analysis, SQL & log-level diagnostics
- Runbook & SOP standardization to reduce escalations
AI automation & data governance
Agentic automation built on the Claude API, paired with the IAM/GDPR discipline to keep access and data handling defensible.
- Claude API integration & agentic prompt engineering
- RAG architectures for internal workflow automation
- IAM least-privilege verification & GDPR compliance auditing
Track record in numbers
Uptime SLA enforced across high-availability production systems
Reduction in manual triage time via Claude API workflow automation
Reduction in ticket escalation volume after runbook standardization
Execution accuracy across SQL validation & access-policy auditing
Built for procurement, not just the interview
Everything a staffing desk or vendor-management office needs to move an engagement forward.
Entity structure
Schoon Tech LLC — registered limited liability company
Engagement type
Corp-to-corp (C2C) — no sponsorship or benefits administration required
Tax documentation
W-9 on file, available immediately upon request
Insurance
General liability & professional liability (E&O) coverage in place
Full capability statement with rate structure, references, and entity details for your file.
Download capability statement (PDF)Start a conversation
Tell me about the role, the systems involved, and the timeline. I respond to every inquiry directly — no account managers in between.
sarahs@schoonstech.com254-561-5447 · remote · C2C